Share your views about your UOB experience with us in just three minutes.
Survey code: NRIC/Passport (Last 4 characters)
Question 1 of 7
Based on your most recent experience when using our Self-Service Machine (e.g. ATM, Cash Deposit Machine), how likely is it that you would recommend UOB to your family or friends? (0 = Not at all likely, 10 = Extremely likely)
Question 2 of 7
What are the reasons for your rating? (Please select all that apply)
Question 3 of 7
Considering all your experiences when using our Self-Service Machines, how would you rate your overall satisfaction with UOB? (0 = Very dissatisfied, 10 = Very satisfied)
Question 4 of 7
In the past month, how many times did you use UOB’s Self-Service Machines?
4a Do you consider UOB as your main banker?
Question 5 of 7
Have you ever used UOB’s personal internet banking or UOB TMRW mobile app?
Question 6 of 7
Did you encounter any problems with UOB Self-service Machines during your recent visit?
6a Please describe the problem you encountered with UOB Self-Service Machines
Question 7 of 7
Please share with us what you like about your recent experience or areas in which we can do better.
