Question 1 of 6

Based on your recent experience when repricing your housing loan with us, how likely is it that you would recommend UOB to your family or friends?

(0 = Not at all likely, 10 = Extremely likely)

Question 2 of 6

What are the reasons for your rating?

(Please select all that apply)

Question 3 of 6

What are the reason/s for repricing your housing loan?

(Please select all that apply)

Question 4 of 6

Considering all your experiences when repricing your housing loan with us, how would you rate your overall satisfaction with UOB?

(0 = Very dissatisfied, 10 = Very satisfied)

Question 5 of 6

How satisfied were you with the Housing Loan Officer who assisted you?

(0 = Very dissatisfied, 10 = Very satisfied)

Question 6 of 6

Please share with us what you like about your recent experience or areas in which we can do better.