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Dear Customer,

As part of our continual efforts to serve all our customers better, we are centralising the opening of accounts that require special handling at specific branch locations. By making prior appointments, customers can be assured of a more seamless and efficient service experience.

We will need customers to take note of the requirements for account types as specified below.

For Estate Accounts (Refer to https://www.uob.com.sg/personal/save/estate-account.page)

  1. Original/Digital Death Certificate
  2. Grant of Probate or Letters of Administration
  3. Original Identity Document(s) of all Executors/Administrators (NRIC – Singaporean/PR, Passport – Foreigner)
  4. For Foreigners, Proof of Residential Address (e.g. original utilities or telco bills).

Note: All Executors/Administrators will need to be present in person.

For Accounts of Mentally Incapacitated persons (Refer to https://www.uob.com.sg/personal/save/deputy-donee-account.page)

Opened with a Court Order issued pursuant to Part V of the Mental Capacity Act (Cap 177A) ("MCA"),

  1. Court Order issued pursuant to MCA
  2. Original Identity Documents of the account holder who lacks mental capacity and the Deputy(ies) (NRIC – Singaporean/PR, Passport – Foreigner)
  3. For Foreigners, Proof of Residential Address (e.g. original utilities or telco bills).

Opened with a Lasting Power of Attorney ("LPA"),

  1. Original Identity Document(s) of the Donor and all the Donee(s) (NRIC – Singaporean/PR, Passport – Foreigner)
  2. Original medical certificate report certifying the Donor’s mental incapacity and dated after the date of LPA registration
  3. Lasting Power of Attorney (either original hardcopy LPA, or certified true copy of the LPA, or softcopy LPA sent to the Bank through the OPG’s e-Services portal via Singpass during account opening)
  4. For Foreigners, Proof of Residential Address (e.g. original utilities or telco bills).

Note: All appointed Deputies/Donees will need to be present in person.

Upon submission of the appointment booking form, customers can expect to receive a confirmation call from us within 2 business days.

Thank you for banking with UOB. 

  1. Make an appointment with us

Appointment details

All fields are compulsory unless noted otherwise

There is no timeslot available.

Please fill in the required fields*

By proceeding, I agree that the Bank may use the contact information provided above to contact me via call, text or email for purposes of the appointment and service(s) requested here.

The appointment is not confirmed until a call-back from a bank officer within 2 business days.

Your appointment has been received.

We will contact you on the specific documents required within 2 business days. 

Upon arrival at the branch, please obtain assistance of our Service Manager. We appreciate your understanding and patience should there be a short wait for our services.

You may want to print or take a screenshot of this page for your reference. 

Appointment Details